The Problem: The Adoption Barrier
Companies spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless transformation. However, complication, ongoing changes, and no clear support often result in a "productivity gap":
- Staff Uncertainty: Staff struggle to navigate new SAP tools or complete advanced transactions, leading to confusion and increased dependence on support teams.
- Process Deviation: Users bypass standard SAP processes, which results in data inconsistency, regulatory problems, and delays.
- Training Attrition: Traditional training is easily lost, leaving staff unsupported when they are working.
- Missed Returns: The full value of the SAP system is not realised, as most users access only a limited portion of its features.
sap walkme
The Approach: Contextual Support with SAP WalkMe
The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, closes the user experience gap. It overlays your SAP systems to deliver context-sensitive assistance exactly when needed.
By deploying WalkMe with SAP, your clients can ensure every employee, regardless of experience level, can be productive from the outset.